Warranty, returns & shipping

Last updated October 2026

Warranty

Used mechanical parts, such as gearboxes, transfer cases and steering racks, come with a 3-month warranty from the date you buy them. If a mechanical part fails in that time because of a defect, contact us with your invoice or eBay order number and a short description of the problem. We'll check the part and repair, replace or refund it.

If your claim is accepted, we'll cover the reasonable cost of getting the part back to us. If it can't easily be brought back to the yard, we'll arrange to collect it.

Used electrical parts, such as modules, fuse boxes, switches and lights, don't come with our extra 3-month warranty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our 3-month warranty is in addition to these rights, which apply to every part we sell, including electrical parts.

Wrong or faulty parts

If we've supplied the wrong part, or a part is faulty or not as described, contact us and we'll arrange a refund, replacement or repair. No restocking fee applies, and we'll cover the reasonable cost of getting it back to us.

Change-of-mind returns

If you've bought the right part but change your mind, you can return it within 48 hours of receiving it for a refund, less a 20% restocking fee. The part needs to come back in the same condition you received it, and return delivery is at your cost.

For parts bought on eBay, the return terms shown on the eBay listing apply instead.

Shipping

We deliver within Perth by courier, with the cost quoted before you pay. Outside Perth, you're welcome to arrange your own courier to collect your part from our yard. Let us know who's collecting and when, and we'll have it ready.

Pickup

Pickup is from 1/58 Crocker Dr, Malaga WA 6090, Monday to Friday, 8:00 am to 4:30 pm. We're closed on weekends and WA public holidays. Call ahead on 0418 923 958 and we'll check the part for you.

Payment

Online orders go through eBay's secure checkout. At the yard or over the phone, we take card and bank transfer.

eBay purchases

Parts bought through our eBay store are covered by eBay's Money Back Guarantee as well as our warranty. Change-of-mind returns for eBay orders follow the return terms on the eBay listing. To start a return or claim on an eBay order, use eBay's returns process or contact us.

Contact us

B&T Jeep Sales, 1/58 Crocker Dr, Malaga WA 6090. Phone 0418 923 958 or (08) 9209 3126. Email btjeepsales@gmail.com.